We are using one of
the most advanced SPAM filters on the internet. It continually
adapts itself to detect spam. For the most part it does a good job,
but occasionally a spam slips through.
When you receive a
spam, you have a choice to either just delete it and move on, or
report it to the spam filter to help improve its performance. To
report the spam select the message in your inbox, right-click and
select "Forward as attachment." (If your email software doesn't
support "Forward as attachment" simply forward the mail.) Address it
to email@example.com and click send.
You've done your
duty and added the evil spam to the spam filter's collection.
Just to remind you
of the basic operation of our spam filter:
1) Anyone you email
will never have a message blocked.
Never email a spammer -- you
validate their address authorizing them to spam us.
Don't forward spam -- it makes the
spam filter think we like it.
4) Report spam by
forwarding it to the firstname.lastname@example.org address.
5) The spam filter
keeps track of mail we send and spam we receive -- if an incoming
message is not from someone we've emailed and it's more like the
mail we send than the spam we receive then it gets through.
Otherwise it's blocked and the sender gets the message, "Mail
appears to be unsolicited -- report errors to email@example.com"
6) If you become
aware that mail you want is being blocked send the sender an email
so their mail isn't blocked any more.